Valencia Medical & Research Center

Last Updated: March 11, 2026

Valencia Medical & Research Center (“we”, “our”, or “us”) is committed to protecting the privacy and security of the personal information of our patients, research participants, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By accessing our website or submitting your information, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website, advertisements, or research study forms.

Personal Information

Full Name
Phone Number
Email Address
Age confirmation
Location information
Any information voluntarily submitted through forms

Health Information

If you are applying for a clinical research study, we may collect limited health-related information such as:

Medical conditions
Diagnosis history
Symptoms
Eligibility screening responses

This information is used only for determining study eligibility.

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Device type
Browser information
Pages visited
Cookies and tracking technologies

2. How We Use Your Information

We use the information collected for the following purposes:

To determine eligibility for clinical research studies
To contact potential research participants
To respond to inquiries
To improve our website and services
To comply with regulatory and legal obligations
To communicate study-related information

We do not sell or rent your personal information.

3. HIPAA and Medical Privacy

Valencia Medical & Research Center respects the confidentiality of medical information.

Any health information collected during research screening is handled in accordance with applicable healthcare privacy regulations and may be protected under the Health Insurance Portability and Accountability Act (HIPAA) when applicable.

Health information will only be used for:

Research eligibility screening
Communication related to the study
Regulatory compliance

4. Sharing of Information

We may share your information only in limited situations:

With authorized research staff
With Institutional Review Boards (IRB)
With regulatory authorities when required by law
With secure service providers that assist in operating our website or communication systems

We do not sell personal data to third parties.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect personal and health information from unauthorized access, disclosure, or misuse.

However, no electronic transmission over the Internet can be guaranteed to be 100% secure.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve user experience
Analyze website traffic
Support advertising campaigns

Users may disable cookies through their browser settings.

7. Third-Party Services

Our website or advertisements may use third-party tools such as:

Meta (Facebook / Instagram) advertising services
Google Analytics
Form submission tools

These services may collect anonymous usage data according to their own privacy policies.

8. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent for communication

Requests may be submitted using the contact information below.

9. Children’s Privacy

Our services are not intended for children under the age of 13 unless specifically related to pediatric clinical research and conducted with parental or legal guardian consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with the updated revision date.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact: