AI Concierge
Talk to our team — in seconds.
Our bilingual AI concierge can answer your questions about active studies, schedule a consultation, or guide you through a quick eligibility pre-screening. No phone trees, no waiting.
Why patients use the concierge
English & Spanish
Switch between languages mid-conversation. Powered by ElevenLabs Multilingual v2.
No phone needed
Right from your browser. Just click the microphone.
Transcribed for follow-up
Each conversation is recorded and transcribed so our team can follow up with you.
What you can ask
Ask it anything about VMRC
From eligibility to pricing to booking — the concierge understands natural language, in English or Spanish.
“Which studies are enrolling right now?”
“Could I qualify for one of your studies?”
“How do I book an IV session?”
“Do you offer IV therapy at home?”
“How much is the Revival Drip?”
“I'd like to book a consultation.”
“What's in the Glow & Wellness drip?”
“Who administers the drip?”
“¿Podemos hablar en español?”
How it works
From hello to handled, in four steps
Tap the microphone
One tap starts the conversation — right in your browser.
Allow mic access
Your browser asks once. The conversation is recorded and transcribed so our team can follow up.
Speak naturally
Talk like you would to our front desk — in English or Spanish.
We connect or book you
Get answers, a pre-screen, or a consultation on the calendar.
Bilingual, around the clock
Start in English, switch to Spanish mid-sentence — the concierge keeps up. It's available any time of day, so you never wait for office hours or sit in a phone queue.
Available now
24/7 — including weekends and holidays.
English / Español
Native-quality voice in both languages.
No waits, no menus
No “press 1” trees. Just a real conversation.
Your privacy
Built for a medical setting
This is a clinical practice — privacy isn't an afterthought.
Recorded and transcribed
We keep a written transcript of each conversation so our team can follow up. Our voice provider does not keep it.
Audit trail on every call
Each interaction is logged for quality and follow-up.
End anytime
Hang up whenever you like. There are no menus, scripts, or hold music.
Where it can take you
Not a dead end — a front door
The concierge guides you to the right place and hands you off to our team when you're ready.